Terms of service
Overview
By accessing this website and placing an order, you agree to be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, customers, and contributors.
Products & Production
All products are made to order and produced individually in our Puerto Rico studio.
Because each piece is created upon purchase, production times may vary depending on order volume.
Orders & Payments
All orders are subject to availability and acceptance.
We reserve the right to refuse or cancel any order at our discretion.
Prices are subject to change without prior notice.
Shipping
Estimated shipping times are provided as a guideline and may vary.
We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.
Returns & Exchanges
Due to the made-to-order nature of our products, all sales are final.
No refunds or returns are accepted.
Minor alterations may be available in our physical studio.
Exchanges or store credit may be considered only in exceptional cases and at our discretion.
Intellectual Property
All content on this website, including designs, images, text, and logos, is the property of Herman Nadal and may not be used, reproduced, or distributed without written permission.
Liability
We are not liable for any damages arising from the use of our products or website beyond the purchase price of the item.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time.
Continued use of the website constitutes acceptance of those changes.